What is Business Process Management?

Business Process Management, what is it? Why is it necessary? Well Business Process Management is defined as a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Essentially Business Process Management is developing various methods and strategies to optimize business performance. Now people may often see BPM (Business Process Management) as another corporate buzzword that’s thrown around as an excuse for restructuring and promises of internal transformations that never actually happen. But to us, it stands for our life work. To us at LogiMove Checkmobile it involves the deliberate, collaborative and increasingly technology-aided definition, improvement, innovation, and management of business processes that drive results, create value, and enable an organization to meet its business objectives with increased agility. BPM enables an enterprise to align its business processes to its business strategy, leading to effective overall company performance through improvements of specific work activities either within a specific department, across the enterprise, or between organizations. So that you know what it means to us, what exactly is does BPM provide to businesses?

Business Process Management when done properly implemented can lead to the development of significant business growth. BPM analyzes the way a business goes about achieving its goals and then finds ways to do it better and more efficiently to encourage business growth. The benefits that come along with BPM are great for businesses. An example of a benefit would be overall reduced costs. Inefficient processes waste company time, money & resources and also causes delays in production as well as service delivery. How BPM works is to cut down on these inefficient processes to maximize productivity and #eliminatedowntime. The time saved from BPM allow a firm’s staff to focus and increases productivity. This only helps improve the way the business operates. Another major benefit of Business Process Management is increased employee satisfaction. The best performing companies operate with the staff that has the highest moral. BPM can bring about clarity and satisfaction for employees, as well as eradicating some of the more menial & redundant tasks they previously had to do themselves. BPM’s results are also measurable and noticeable. Monitoring the progress is a significant aspect of how BPM operates. It’s straightforward in order to measure the results that come from going through this process and demonstrate how successful it has been and what growth & development has been made. 

Business Process Management (BPM) is a clear, concise & transparent system that delivers measurable results that develop businesses and foster growth. Now this sounds great, but can be difficult to implement. Fortunately that’s why exist! We specialize in putting the worker at the center of everything we do…specifically, the field worker at the front line of your business. We build mobility driven tools that empower field workers by improving their ability to interface with the equipment, processes, services, and customers that drive your business. Our Business Process as a Service (BPaaS) platform is built for the enterprise scale without sacrificing the adaptability and flexibility needed to deliver simple, easy to use tools that meet the worker where they are! Let’s see an example of what BPM means to us. The Client; one of the worlds largest car rental companies. The Situation: Outdated mobile devices or – in off-airport locations – often still paper based processes. No clear inventory, damage history, integrated mobile-first platform which covers processes from rent, return, delivery, logistics, incidents, in-fleeting and de-fleeting. Our Implementation: LogiMove server and mobile platform to cover all aspects of a mobile-first approach in modern car-rental. Deep integration into legacy systems to enable their usage in modern times. Individual processes per country, per type of location (airport vs off-airport) integrating all business from fleet-department till sales operations. Enabling on-spot damage calculation on all damages without external appraisal. AI based automatic car and damage detection. 

The Benefits: Integrated customer experience across locations, process and countries. Damage calculation in real-time and contractor management. Increase damage-detection by over 75%, decrease contractor costs by over 15%, increase customer satisfaction by over 25%. Overall this took about 4 months to fully implement!. Come and see what we can do to optimize your firm, and join the workflow movement!! 

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